How 12min Handles Your Personal Data

When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect transactional data tied to your account wallet: deposit records, withdrawal requests,

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   and session activity. This data lets us process your payments accurately, verify your identity as required, and keep your account secure. We collect device and browser data automatically when you access the lobby — this helps us detect unusual login attempts and maintain session integrity. We

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   do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. Retention periods vary by data type: account data is held while your account remains active and

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   for a period after closure as required by applicable rules. You can request a copy of your data or ask us to delete it by contacting our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.